Trade Show Staffing Priority
At a trade show the most important element is not your product or how your trade show display is set up. The most important element is your staff. Your trade show staff is the key to having a successful show. They are the ones who represent your company and have the responsibility of prequalifying the visitors to your exhibit. They are also the ones who convert prospects into buyers.
The ideal staff will truly believe in your company and products. They will have to have good customer and communication skills and know what the goals and objectives are for the trade show. Your staff should have extensive training before the show. It is helpful to use a practiced script that greets the visitors, introduces the staff member and has a brief overview of the company.
Everyone who is going to be working in your exhibit should know exactly what is going on and what you expect out of them. They all should know when to arrive, what to wear, and how long they will be on the trade show floor.
One important thing to remember is not to over staff your trade show exhibit. If your area is too crowded it may keep visitors from coming into your area. You should also have a plan for doing follow-ups right after the show ends. Each staff person should have a list of people to follow up with. Effective ways to do this include sending out marketing materials, phone calls and letters.
To get the most out of your trade show exhibit you need to have an excellent staff. They are the key to closing sales and getting new leads to follow. You can have the best displays and the biggest trade show exhibit. However, if you don’t have a friendly and knowledgeable staff your trade show will not be as effective.